AFTER SALES SERVICE HIGHLY SKILLED WITH PROCESS DIGITALIZATION !
MATER was founded as company in 1995, consolidating the exclusive representation and distribution of several well-known and worldwide brands of CNC and high technology equipment in the sectors of moulds, precision metalworking, dies and cuttings, plastic injection, rapid prototyping and others.
Our attitude of perseverance, competence and professionalism, allowed us to be recognized as partners of election in the most reputed companies of the country, where the use of the most demanding and advanced technology requires a high degree of specialization, both at the level of its selection and at the level of its implementation in production and after-sales.
We are today a team of 30 persons who are passionate about what we do. And with a single join mission: to contribute with our high technical capacity and with our accumulated experience in the process of buying your equipment, ensuring the follow-up of its implementation and until obtaining the expected results of maximum productivity, performance and efficiency, and provide continuous and differentiated after-sales support.
Within a policy that focus on a global customer support service, we pride ourselves of being their reference and continue to be a highly professional link between equipment manufacturers and end-users, helping to transfer the know-how and the concepts of product adequacy and development, fruit of our close relationship with the industrial reality and our experience of intervention. The years of direct collaboration with our reputed suppliers allowed us to know their strengths and specialities. We are in a position to provide you with an excellent service before, during and after the execution of your project. Our numerous customers who have been establishing successful partnerships with us over more than 29 years are the best business card that guarantee our accompaniment and dedication
QUALITY - We want to be excellent in what we do. In our advice, in the follow-up of your installation process, following your investment project. Because we know that excellence is expected from us. Moreover, because we aim for maximum customer satisfaction.
INTEGRITY - We treat with confidentiality the data that we are entrust to use; it is a point of honour for us to have the commitment to always advise the best solution to our customers, regardless of the proximity and the relationship that we maintain with our suppliers.
CRIATIVITY - We fight to go further than our competitors, that is why we live with the mission of insistently seek suitable and innovative solutions, that will benefit our customers in their implementation.
TECHNICAL COMPETENCE - We work continuously to be update with latest technologies and solutions. Ever. It is the only way we can assure we guarantee the superior quality advice and follow up.
We want to reflect with our customers and contribute to their lasting growth in a creative way, giving objective advice in the search for the best equipment. We defend to the limit of reason all interests near our customers and suppliers, acting as the ambassadors of our customers, eliminating the useless friction and always looking for an extra effort to do when necessary and in the intransigent defence of the common sense. And because we know the companies are people inside, we are a company where people can develop and enhance their talents, giving them the opportunity to perfect themselves and assume growing responsibilities.
AFTER SALES SERVICE HIGHLY SKILLED WITH PROCESS DIGITALIZATION !